Things we can help with

Corrections to anything on the ledger, feedback on a review, a broken link, a question about how we compare operators, or a note about an offer that's changed since we last checked.

One inbox covers all of it. A real person replies, usually within a few working days.

Things we can't help with

Jackpot Ledger House is an independent comparison site. We have no access to any casino's systems, so we can't unlock accounts, chase bonuses, process complaints or discuss transactions — the operator's own customer support is the only door for those.

If an operator can't resolve your complaint, the Gambling Commission explains the independent escalation route. For help with gambling itself, start with our responsible gambling page.

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One inbox, read by a person.